Feed droop & head-pressure exceedance on BR-UP-01
Q-DEV-031Major · Tier 2Root-cause investigationBR-UP-01 (2,000L Fed-Batch Bioreactor) · Masterflex Peristaltic Feed Pump (PM-204) · lot MES-26073. This dossier assembles evidence for the investigation; the deviation record itself lives in Veeva Vault QMS.
READ_ONLY_SANDBOXOwner Priya Natarajan (QA)Due 2026-11-18 (30-day)Demo · read-only- Initiated
- Triage & containment
- 3Root-cause investigation
- 4CAPA plan
- 5QA approval
- 6Closure
Stage mirrors Veeva QMS. Advancing a stage happens in QMS by the record owner, not here.
Event sequence
Chronological. “Event −48 h” is relative to the pressure spike; “T+” is elapsed batch time. Times UTC.
Event −48 h2026-10-17 07:12ObservationWO-8819 · PM-204 occlusion clamp torque 0.42 → 0.55 N·m
Returned to service without the dynamic slip verification required by SOP-UP-014 §7.2 (fixture unavailable).
T+182.0–182.7 h2026-10-15 14:00UnknownHistorian gap · 42 min (PI buffer overflow)
No PM-204 flow or pressure data for this window. Not used in any calculation.
T+200–264 h2026-10-16 → 10-19CalculatedGradual feed-flow decline on MES-26073
Mean delivered flow falls ~0.4 mL/min below MES-26071 over this window.
T+264.4 h2026-10-19 08:26ObservationHead-pressure spike to 1.48 bar (ceiling 1.20 bar)
Feed flow drops to 14.48 mL/min (−14.2%) within two minutes.
T+264.5 h2026-10-19 08:31ObservationeBR step 05.4 · operator acknowledged feed deviation
FEED_SP 16.90 vs FEED_PV 14.48 mL/min recorded by T. Reed.
T+265.1 h2026-10-19 09:05ObservationQ-DEV-031 opened · lot MES-26073 placed on QA hold
Classified Major (Tier 2) by P. Natarajan.
T+267.6 h2026-10-19 11:40ObservationQC-948 harvest titer 3.42 g/L · OOT
Below the 3.80 g/L alert limit. Second-person review pending.
Root-cause narrative
Draft by Root Cause agent (RUN-2026-1042), edited by Alex Rivera. Pending QA review.
Most-likely hypothesis, not an established cause
Most-likely mechanism
Raising the occlusion clamp torque during WO-8819 without the required dynamic slip verification likely over-compressed the tubing. The OEM notes that increased occlusion shortens tubing life and raises discharge pressure . That is consistent with both the progressive flow decline and the T+264.4h pressure spike with −14.2% feed droop .
Contributing factor
The SOP requirement exists but is not enforced at work-order closure; the verification fixture was unavailable and the pump was returned to service anyway .
- ContradictedFeed media lot quality: FM-2207 osmolality and glucose are within specification.
- ContradictedDO probe drift driving a control response: redundant probes A/B agree within 0.6%.
- UnknownTubing run-hours at the time of the spike are not recorded in CMMS, so the OEM 400–500 h service-life window cannot be checked directly.
- Unknown42 minutes of historian data are missing at T+182h.
What would change this conclusion
- Tubing teardown showing no wear or spallation beyond normal.
- A gravimetric slip test on the removed spool within ±3% at operating RPM.
- A comparable pressure/flow event on PM-204 before WO-8819.
Proposed CAPAs
Proposals only. CAPA records are created and approved in Veeva QMS by their owners.
CAPA-01ProposalStatus: ProposedExchange PM-204 tubing spool and perform dynamic slip verification
Replace pump-head tubing with a fresh Pt-cured silicone size 24 spool; verify gravimetric delivery at operating RPM (±3% of setpoint) before return to GMP service.
- Owner
- R. Chen · Engineering
- Due
- 2026-11-07
- Approval
- Not yet requested
Effectiveness check
Next 3 batches: feed delivery within ±3% of setpoint and head pressure < 1.20 bar for the full fed-batch phase (historian review).
- Proposed
- Approved in QMS
- Implemented
- Effectiveness verified
CAPA-02ProposalStatus: ProposedAmend SOP-UP-014 §7.2 to make slip verification a hard hold point
Add a CMMS work-order closure check: occlusion adjustments cannot be closed without an attached slip-verification record; add a spare verification fixture to Suite 3B.
- Owner
- Alex Rivera · MSAT
- Due
- 2026-11-28
- Approval
- Not yet requested
Effectiveness check
90-day CMMS audit: zero occlusion adjustments returned to service without a slip-verification record.
- Proposed
- Approved in QMS
- Implemented
- Effectiveness verified
QMS handoff
Disabled: this workspace runs in READ_ONLY_SANDBOX mode. Veeva Vault QMS remains the system of record. In a configured deployment, an authorized QMS user would review and enter the CAPA there.
Record
- Classification
- Major · Tier 2
- Opened
- 2026-10-19 09:05
- Lot
- MES-26073
- Equipment
- PM-204
- SOP
- SOP-UP-014 §7.2
- Linked CC
- CC-017
Impact assessment
Preliminary
Linked work
Your companion
Here with you in BioDemo